Privacy policy
Our Commitment to Your Privacy
At TerraSvelte, we are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.terrasvelte.com and make purchases of our dresses, pants, jeans, and skirts.
By using our site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us and information collected automatically.
Information You Provide:
- Order Information: When you make a purchase, we collect your name, billing and shipping address, payment information (processed securely by our payment partners), and email address.
- Communication Information: If you contact us for customer support via email, we collect your email address and the contents of your message.
Information Collected Automatically:
- Device & Usage Data: We automatically collect certain information about your device and how you interact with our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is primarily collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for the following business purposes:
- To process and fulfill your orders, including sending order confirmations and shipping notifications.
- To communicate with you, respond to your inquiries, and provide customer support.
- To screen orders for potential risk or fraud.
- To improve, optimize, and personalize your experience on our website.
- To comply with legal obligations and enforce our terms and conditions.
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with trusted third-party service providers only to the extent necessary for them to perform services on our behalf, under strict confidentiality agreements. These services include:
- Payment Processors: To securely handle payment transactions.
- Shipping Providers: To deliver your purchased products.
- Analytics Providers: To help us understand how our website is used.
We may also disclose your information if required by law or to protect our rights, property, or safety, or the rights of others.
Data Storage and International Transfers
Your personal data is stored on secure servers. TerraSvelte is based in the United States, but we or our service providers may operate in other countries. By using our site, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, which may have different data protection rules. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. We use industry-standard encryption (SSL) to protect data transmissions. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have rights regarding your personal data, which may include:
- The right to access the personal information we hold about you.
- The right to request correction or deletion of your personal information.
- The right to restrict or object to our processing of your data.
- The right to data portability.
- The right to withdraw consent, where processing is based on consent.
To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by its effective date and will be effective as soon as it is accessible on our website. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]